This page tells you information about us and the legal terms and conditions (Terms) on which we sell our interactive video streaming services (Services) listed on our website (our site) to you.

These Terms will apply to any contract between us for the sale of Services to you (Contract). Please read these Terms carefully and make sure that you understand them, before ordering any of the Services from our site. Please note that before placing an order you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be able to order any of our Services from our site.

You should print a copy of these Terms or save them to your computer for future reference.

We amend these Terms from time to time as set out in clause 6. Every time you wish to use our Services, you should please check these Terms to ensure you understand the Terms which will apply at that time.

1.1 We strongly advise you to read and fully understand these terms and conditions prior to registering for a one-day course or event presented by Shirley Clarke. These terms and conditions apply to any one-day course or event registration made online with Ashdown Education Ltd. via

1.2 The majority of our communication with delegates will be via written electronic communication. You must therefore supply a valid and functioning email address when requesting delegate places at Ashdown Education Ltd. one-day courses presented by Shirley Clarke. If you have failed to provide a valid and functioning email address, we reserve the right to reject any order or booking.

1.3 No recording, duplication or redistribution of the one-day course or event slide presentation, video clips and Shirley Clarke’s voice on the one-day course is allowed in whole or in part. The slide presentation will not be made available other than in handout form.

1.4 Video clips shown during Shirley Clarke’s presentation and many others may be purchased as a one-year subscription package from Shirley Clarke Media Ltd. via . Individual video clips are not sold or made available.

2.1 By booking on an Ashdown Education Ltd. one-day course presented by Shirley Clarke, you warrant that:
(a) You are legally capable of entering into binding contracts and requesting an invoice on behalf of an organization.
(b) you are at least 18 years old.

3.1 You can cancel your booking for a one-day course within seven working days commencing on the day after you have submitted the online application. If the one-day course fee plus VAT was paid within this period, Ashdown Education Ltd. will then make a full reimbursement /refund less a £20.00 administrative fee (see Item 3.3) to the organisation/name and address that was entered on the application and also appears on the invoice regardless if the invoice was paid by an organisation other than that named on the online course application (sometimes a school name appears but the invoice is paid by an Academy Trust or the like. It is your responsibility to refund the money from your school to the organization that paid your fee plus VAT). If the conference or event is to be held within this seven working day period, the right of cancellation will end when the conference or event begins. Cancellations must be made by email to:

3.2 After this seven working day period your fee plus VAT can only be waived or refunded if we receive a written cancellation notice by email to at least 28 days before the one-day course date. Your cancellation and refund will only be confirmed when you have received a return email stating that your cancellation request was received. Refunds will be made within 28 days of cancellation being received.

3.3 Where you cancel any one-day course booking at least 28 days before the course date, we reserve the right to charge your organisation a fee of £20.00 per booking in order to cover our administration costs. Your reimbursement will reflect this £20.00 deduction.

3.4 If you cancel when there are 28 days or less remaining before the one-day course takes place you will be required to pay the full, invoiced one-day course delegate(s) fee plus VAT.

4.1 Registering for a one-day course via the website is taken as an offer to purchase from Ashdown Education Ltd. for delegate places at the event specified.

4.2 When you register for an Ashdown Education Ltd. one-day course via, that order or booking is only accepted when you receive an Ashdown Education Ltd. confirmation email from that your order has been received. Until you have received a confirmation email, there is no binding contract between you and Ashdown Education Ltd.

5.1 After you have registered for an Ashdown Education Ltd. one-day course an invoice will be sent to you with confirmation of your booking. You are committed to making this payment within 28 days of submitting the online course application.

6.1 Places booked may be transferred to another member of staff at the same organisation at no cost up to the day before the conference.

6.2 Places booked may be transferred from one course location to another. A fee will be charged to make-up for any additional costs that might be incurred by Ashdown Education Ltd. should there be an increase in the per delegate cost paid to the alternate venue and/or Ashdown Education has already paid the first venue for your seat and catering. An additional £20.00 administrative fee will be included as per Item 3.3

7.1 We cannot guarantee that it will always be possible at no extra charge to meet all dietary requirements as this depends on the catering provided by the venue. However, we will do our best to meet any dietary or special requirements that are stated at the time of booking and we will inform you via email if it is not possible to meet your need or if we need to charge you an additional fee to cover the difference between the standard meal supplied by the venue and the special order meal you require.

8.1 You are responsible for checking that the details of any booking that you place via is correct prior to applying for an Ashdown Education Ltd. one-day course presented by Shirley Clarke. Ashdown Education Ltd. is not liable for any losses that you may incur as a result of your failure to check that the details of your order were correct at the time that you submitted an online application to participate.

8.2 Ashdown Education Ltd. will not be liable for any loss which you may incur as a result of any disruption to the operation of our website which prevents you from placing any online application/order for an Ashdown Education Ltd. one-day course. If there is an issue with placing a conference booking on the website you should email

8.3 Ashdown Education Ltd. will not be liable for any costs or expenses in connection with transport or accommodation which you incur in connection with any one-day course or event booking and which you are unable to recover as a result of that one-day course or event being cancelled or delayed due to events or circumstances beyond our reasonable control.

9.1 Ashdown Education Ltd. reserves the right to refuse admission to a course at their discretion.

9.2 Ashdown Education Ltd. does not allow freelance education consultants or education companies to attend Ashdown Education Ltd. one-day courses or events. Should a booking be received from a freelance education consultant or education company, the delegate will be notified in advance of the course and if necessary a full refund will be issued.

9.3 Ashdown Education Ltd. reserves the right to remove a delegate during a course if they feel that the delegate is not behaving in a manner that is conducive to a learning environment. Removal is at the discretion of the course presenter. Reasons may include, but are not limited to; a delegate disrupting the learning of others, a delegate distracting the speaker, a delegate being continually negative about the training, a delegate being unwilling to participate properly in the training.

10.1 In the event of circumstances beyond our control, Ashdown Education Ltd. reserves the right to amend, postpone (no refund offered unless the rescheduled date of the event is not compatible with the delegate’s schedule) or cancel any event (with full refund offered). We will not be liable for any failure to perform, or any delay in the performance of our obligations under these terms and conditions where such failure is caused by events or circumstances which are beyond our reasonable control.

11.1. We will not pass your contact details to any third parties except where required to do so by law, or where otherwise reasonably required by third parties involved in staging a one-day course you are attending, provided that those third parties agree to keep such details confidential.

12.1 These Terms and Conditions shall be governed by the laws of England and any dispute arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the English courts.

12.2 All one-day course bookings will be charged in Great Britain Pounds (GBP).

13.1 We have the right to revise and amend these terms and conditions from time to time. Any amendment will only apply to any bookings completed after an amendment has occurred.

13.2 You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority.